Inspecting freight before receiving is crucial for several reasons:
- Liability Determination: It helps identify if damage occurred in transit vs. on-site, which is essential for claims under Carmack Amendment or governed by Incoterms (e.g., FOB, CIF).
- Timely Claims Filing: Most carriers have strict claim windows (as little as 9 months or less). Inspecting before receiving ensures you catch and document issues before accepting liability.
- Proof for Carrier Responsibility: Without inspection, it's hard to prove the carrier caused damage. Clear photos and inspection reports before signing off give you leverage in disputes.
- Prevents Costly Delays: Damaged or incorrect freight can disrupt operations. Early inspection allows quick rerouting, reordering, or escalation before it affects your downstream processes.
- Customer Confidence: A robust inspection process shows professionalism and ensures you can pivot quickly to meet customer needs without disruption.
In short, our freight inspection service is your first and best defense in protecting your business, your customers, and your bottom line.